Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support.

• Personal information (name, email, phone number)
• Delivery address and payment information
• Order history and preferences
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Improve our services and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@frikens.co.uk
• Phone: 0800 FRIKENS